DIPLOMA IN CABIN CREW MANAGEMENT

Air cabin crew strives to make the flying experience a pleasant one for the passengers and will serve refreshments and meals and sell gifts and duty-free items. The role of an air cabin crew member is to provide excellent customer service to passengers while ensuring their comfort and safety throughout the flight. They are trained to deal with security and emergency situations which may arise and can administer first aid to passengers. Tasks may vary depending on whether it is a short or long-haul flight and the size of the team you are working in. However, your duties will include. Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the Schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs. Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy and that the information in the seat pockets is up to date and that all meals, drinks and stock are on board.